Frequently Asked Questions
Due to COVID-19: We are testing at a small capacity in observance of social distancing.
UTSA Testing Services is striving to provide needed testing services while at the same time safeguarding the health of students and staff while they are in the facility, in order to achieve this, we need everyone to participate in the following measures:
- Please do not bring family members to the Testing Office as we are attempting to keep groups to the required minimum levels in all areas.
- Please do not bring extra personal belongings that could carry the virus. You may bring a jacket or sweater, you must bring the required government issued ID, cell phones are not allowed in any exam room so write down any necessary log-in information that is on your phone and leave it in your vehicle.
- You will be asked to present ID and place it on the counter under the plexiglass for inspection.
- All examinees must wash or sanitize hands prior to testing.
- All examinees must not come out to test if exposed to a family member or close associate who is ill. Remember that you can test at another time, we will refund your fee.
- Examinees and staff must maintain 6 feet distance between themselves and others.
- When assistance is needed at your computer, raise your hand, and as the administrator approaches, back away from the computer. Allowing the proper 6ft distance to be maintained while the administrator performs the needed task on the workstation.
- If you are testing for the purposes of graduation, please bring your advisor’s name and email, so we can send your score report directly to advisor as soon as becomes available.
Tests are administered by appointment only. If you coming into the Testing Center for a test, a mask is highly recommended in lab settings. Please check ASAP and our website for available appointments. If you have questions or concerns please email us at firstname.lastname@example.org or call (210) 458-4125.
Log into your ASAP student account and select the “Testing Services Office (test registration)” link. Your TSI status of “TSI Complete” or “TSI Incomplete” will appear at the top of the next screen.
If you are a current UTSA student or have been accepted to UTSA, You MUST complete the registration process with UTSA Student Disability Services in order for them to verify your accommodation needs. Please allow adequate time for processing. We strongly recommend at least three weeks prior to your desired test date.
No. Please contact the Health Services office for further information. You can reach them at (210) 458-4142. Testing Services does NOT offer any medical testing.
Driving Directions to Main Campus
From I-10 Westbound –
- Enter onto I-10W and take exit 557 toward TX-53/UTSA Blvd.
- Turn left at the stop light at UTSA Blvd. and drive over the highway bridge and continue straight onto UTSA Blvd.
- Turn right on Edward Ximenes Ave (the 3rd stop light). Parking Near the Testing Office
For parking nearest the Testing Office turn right into the second parking lot off Edward Ximenes Ave. and park in the Ximenes Ave. parking garage. Parking in the garage costs a certain amount per hour; please consult the UTSA Parking Office website for the current amount and be prepared to pay if utilizing this area.
Questions? Please call (210) 458-4125.
Plan ahead to take 15 hours of coursework per semester. Take credit-by-exams (CBEs) to earn credit for core courses to allow you to “take” 12 hours but receive 15 hours of credit.
Have your UTSA ID# ready and call UTSA’s Office of Admissions, (210) 458-4599, or the Office of the Registrar, (210) 458-7070, to confirm that UTSA has received your test scores.
The Testing Services office has access to documentation only after your scores have been received and processed by the Admissions or Registrar’s offices.
Do not wait to have your documentation sent! The earlier you send it, the more quickly it will be processed onto your record.
During peak seasons (summer months – June, July, and August), the processing time for documents sent can take between two and four weeks. Send your documents well in advance of your scheduled Orientation date to ensure that your records are up to date when you meet with your academic advisor to register for classes.